- The Coordinator: Managing High-Risk, High-Consequence Social Interactions in an Unfamiliar Environment
- Ellis Amdur & Robert Hubal
- Published Date:
- Paperback / softback
- Product Dim.:
- 10 H x 7 W (inches)
The Coordinator: Managing High-Risk, High-Consequence Social Interactions in an Unfamiliar Environment
by Ellis Amdur & Robert Hubal
How should a law enforcement officer manage an encounter with someone who might be mentally unstable or in crisis—but does not appear to pose an immediate threat? How might a platoon commander engage with a foreign civilian who has key information for an intelligence-gathering mission, but is wary of sharing—maybe even being seen—with a stranger? In both cases, how does that officer remain prepared for something going terribly wrong at any moment, while still maintaining the intention and ability to help? What common skills do these scenarios—and many others like them—require? In The Coordinator, Ellis Amdur and Robert Hubal share their decades of experience working with law enforcement and military personnel in training and assessing social interaction skills, particularly in ‘high risk, high consequence’ situations. Amdur and Hubal are pioneers who, along with their many professional colleagues, have used both advanced technologies and creative methodologies to improve officers’ and warfighters’ skills. This book synthesizes their work into several broad themes: • Specific learning objectives that students and instructors can use in their training. • Ways of communicating that both research and experience have shown are most reliable in establishing respect and rapport with others, even those from very different cultures or environments. • Core elements and concepts that should be consistently stressed by instructors and practiced by students. • Maintaining an effective stance and self-control throughout the interaction, no matter how difficult it is. • Key techniques for ensuring that the dialog goes smoothly, and ways to recover when it goes sideways. The Coordinator is someone who is always trying to reach an accord with the other person, striving to establish community liaison, rapport, crisis management, and de- escalation of aggression. The Coordinator maintains a focus on tactics, doing everything possible to enhance the safety of all people involved in the encounter. Simultaneously, the Coordinator strives to achieve a level of trust, engaging others with professionalism and respect. The Coordinator crafts the communication to form a working relationship to share in achieving the aims of the mission. This book is dedicated to students at all stages and levels in law enforcement and the military who are, as current trends continue, going to be placed into more and more situations where their Coordinator skills will be absolutely critical to the other person’s survival—and their own.
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